Customer Service

Customer Service

Belimed accompanies and supports its customers from the pre-project phase throughout the whole life cycle of the equipment. With training, maintenance and remote diagnostic devices.

Customer Service & Spare Parts

At Belimed, your success matters to us. You can count on Belimed Service to provide you with total support and multiple options to help ensure your equipment is properly and regularly maintained and serviced, maximizing your uptime and productivity.
We are your trusted partner for providing the right skills, tools and solutions for your facility’s needs. From technical services support to after sales solutions with a unique focus on the SPD, Belimed delivers world-class results for our current and future service customers. Our added value services include training programs, wellness checks, water-testing and chamber cleaning.

Expert Technicians

Our highly skilled, experienced technicians are more familiar than anyone else with the technical details of your Belimed machines. In cases of malfunction or breakdown, our service personnel can quickly identify and resolve the problem. Belimed’s team of expert service technicians will help maintain your equipment performance and prevent costly downtime, over the entire lifetime of your facility.

Belimed Spare Parts

Only Belimed certified and approved spare and wear parts can ensure the long-term stability of our machines and maximise plant availability. In the event of a component failure, our Central Spare Parts Warehouses (CSPW) will ensure timely delivery of replacement parts, direct to your door.

Service & Support

Belimed service and support teams provide everything you need for a successful project. Our service technicians will always take the time to speak with customers, to explain how the plant is functioning and ask if they need any help or advice. From installation support and spare parts, to technical helpdesks and training: Customers with a Belimed Prevent™ service contract can find information more quickly and easily.

Learn more about our Service Plans here.

Contact Information

Service and Support U.S.
Tel +1 843 216 7424 ext. 105
Technicalservice.us@belimed.com